Privacy Policy of Shark Spark

Effective Date: March 30, 2025
Last Updated: April 29, 2025

1. Introduction

Shark Enterprises LLC, operating under the fictitious name Shark Spark ("we," "our," or "us"), respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and share your information when you visit or interact with our website, services, or platforms. Shark Spark acts as a data controller and is responsible for the handling of personal information collected through our website and services. This Privacy Policy is designed to comply with the Rhode Island Data Transparency and Privacy Protection Act ("RIDTPPA") and other applicable state and federal privacy laws.

For any questions regarding your personal data or to exercise your rights, you may contact us directly at: contact@thesharkspark.com

2. Personal Information We Collect

We collect a variety of personal information to provide and improve our services. The categories of personal information we collect may include, but are not limited to:

  • Contact details such as your name, postal address, email address, and phone number;

  • Demographic information such as your job title, company name, or industry affiliation;

  • Service-related information including bookings, service preferences, feedback, and communication history;

  • Payment and transactional information;

  • Internet or device-related information such as IP address, browser type, browsing behavior, or location data;

  • User-generated content, including reviews, inquiries, testimonials, or other communications;

  • Any other information you choose to provide to us directly or through interactions with our website, communications, or third-party platforms.

We may also collect additional categories of personal information as reasonably necessary to operate our business, provide services, comply with legal obligations, or support other legitimate business interests.

3. How We Collect Personal Information

We collect information through:

  • Direct interactions (e.g., booking services, submitting forms, contacting us);

  • Automated technologies (e.g., cookies, pixels, analytics tools);

  • Third-party service providers supporting business operations (e.g., CRM, marketing, payment processors);

  • Communications via email, text messages, phone calls, and online interactions.

4. Lawful Basis for Processing

We process your personal information based on:

  • Performance of a Contract: To fulfill and manage services requested by you;

  • Legitimate Interests: To operate, improve, and secure our business;

  • Legal Obligations: To comply with regulatory requirements;

  • Consent: Where required, particularly for marketing communications.

We always balance our legitimate interests with your rights and freedoms.

5. How We Use Your Personal Information

We may use your personal information to:

  • Provide, manage, and improve our services;

  • Process and complete transactions, including payments and bookings;

  • Identify and authenticate users accessing our services;

  • Operate, maintain, and improve our website, digital platforms, and business operations;

  • Personalize and continually improve your experience with Shark Spark based on your preferences, activities, and location;

  • Contact you by phone, text, email, or other communication methods regarding services, appointments, support, or marketing offers;

  • Connect with you through social media platforms (such as Facebook, LinkedIn, Instagram, or others);

  • Provide you with suggested content, services, and offers that may be of interest to you;

  • Send technical notices, updates, alerts, support communications, service bulletins, or marketing messages;

  • Evaluate additional services, features, or offerings that may be relevant or beneficial to you;

  • Track transactions and perform analytics to understand service trends and customer preferences;

  • Communicate about our services and about partner services or offers that may be valuable to you (subject to your marketing preferences);

  • Manage Shark Spark’s everyday business needs, such as website administration, communication management, analytics, fraud prevention, corporate compliance, and enforcement of legal obligations and Terms of Service.

6. Disclosure of Personal Information

We do not disclose your personal information to third parties without your consent, except as outlined in this Privacy Policy.

We may disclose personal information in the following circumstances:

  • Service Providers and Business Partners:
    We share personal information with trusted third-party companies who perform services on our behalf. These services may include processing payments, managing bookings, website hosting, customer relationship management, analytics, marketing assistance, billing support, customer service, and fraud prevention. These companies are authorized to use your personal information only as necessary to provide services to Shark Spark.

  • Legal Compliance and Law Enforcement:
    We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to:

    • Comply with applicable laws, regulations, or legal processes (such as subpoenas, court orders, or government requests);

    • Protect our rights, property, or safety, or those of others;

    • Prevent imminent physical harm or financial loss;

    • Investigate, detect, prevent, or take action regarding suspected fraud, illegal activities, security threats, or violations of our terms and policies;

    • Support auditing, compliance, corporate governance, or regulatory functions;

    • Defend ourselves in litigation, administrative proceedings, or regulatory actions.

  • Business Transfers:
    In the event that Shark Spark is involved in a merger, acquisition, financing, reorganization, sale of assets, or transition of services to another provider, your personal information may be transferred as part of that transaction, subject to applicable data protection laws.

  • Aggregated or De-Identified Information:
    We may share aggregated or de-identified data that cannot reasonably be used to identify an individual, for purposes such as analytics, marketing, or service improvement.

  • Third-Party Links:
    Our website may link to third-party websites or services not owned or controlled by Shark Spark. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing your information to them.

Important:
This Privacy Policy only governs how Shark Spark collects, uses, and discloses personal information. It does not apply to third-party websites, services, or individuals that we do not control or employ. We encourage you to be cautious and to read the privacy policies of any third-party services you interact with independently.

No Sale of Personal Information:
Shark Spark does not sell your personal information to third parties for monetary or other valuable consideration. We may share personal information with trusted service providers as necessary to deliver our services. If, in the future, Shark Spark is involved in a business transfer where personal information must be shared to support the transaction, we will do so in accordance with applicable laws and with appropriate safeguards.

7. Your Rights Under Rhode Island Law

Under the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA), you have the right to:

  • Access your personal information;

  • Request correction of inaccuracies;

  • Request deletion of your personal data (subject to exceptions);

  • Request a copy of your data in a portable format;

  • Opt out of targeted advertising or the sale of personal information.

You have the right to know whether we sell your personal information.
As of the effective date of this Privacy Policy, we do not sell personal information.

To exercise your rights, please contact us at: contact@thesharkspark.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality and user experience;

  • Analyze traffic and user behavior;

  • Deliver relevant advertising and communications.

You can adjust your browser settings to refuse cookies. Disabling cookies may limit certain website functionality.

9. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

  • The type and volume of the personal information;

  • The sensitivity of the information and the potential risks of unauthorized access or disclosure;

  • The purposes for which we process the information and whether we can achieve those purposes through alternative means;

  • Applicable legal, regulatory, tax, accounting, and business requirements.

When personal information is no longer necessary for these purposes, we will securely delete, anonymize, or aggregate the information in accordance with applicable laws and regulations.

11. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take appropriate steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of any third parties. We encourage you to review their privacy policies separately.

13. International Users

If you access our services from outside the United States, you consent to the transfer, storage, and processing of your personal information in the United States.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you by revising the "Last Updated" date at the top of this policy. Significant changes may be communicated more prominently.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at: 
Email: contact@thesharkspark.com